Contact Us

Customer care

Contact LadyFashion Shop

We are here to help with product questions, sizing advice, order updates, returns, and styling suggestions. Email us and include your order number if your question is about an order.

support@ladyfashionshop.com

Email us

Reach our support team at support@ladyfashionshop.com. We usually reply within 1–2 business days.

Order help

For order status, returns, exchanges, or item issues, include your order number and the email address used at checkout. Photos help us assist more quickly if an item arrived damaged or incorrect.

Sizing and styling

Not sure about fit? Send your usual size, the item you are considering, and any fit preference such as relaxed or close-fitting. We will share practical guidance to help you compare styles.

Returns and exchanges

Please email us before sending anything back so we can confirm the return address and next steps. Our Return & Refund Policy explains the 30-day window, condition requirements, and refund timing.

Company details

Stellar Sports Apparel Limited

Registered in Hong Kong
Flat 08A, 19/F, China Shipbuilding Tower,
650 Cheung Sha Wan Road, Lai Chi Kok,
Hong Kong

For all customer enquiries, please email support@ladyfashionshop.com.

Need help choosing a style?

Send us the item name, your usual size, and the plan you are dressing for. We will help you compare fit, fabric, and styling options before you order.

Email support@ladyfashionshop.com