Term and Conditions

Last Updated: [Insert Date]

Welcome to Lady Fashion Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website ladyfashionshop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Lady Fashion Shop caters to fashion-conscious women seeking contemporary clothing, accessories, and lifestyle products. Our collections include:

• Women’s apparel (dresses, blazers, denim, jumpers & cardigans)
• Accessories (bags, belts, jewellery, hats)
• Footwear (flats, heels)
• Lifestyle items (candles & diffusers, loungewear)

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases. By using our site, you confirm you meet these requirements.

2.2 Account Responsibility

When creating an account:

• Provide accurate, current information
• Maintain password confidentiality
• Notify us immediately of unauthorized account use

2.3 Prohibited Activities

You agree not to:

• Use our site for illegal purposes
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape content
• Interfere with site functionality

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and images. However, slight variations may occur due to screen settings.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices and correct errors.

3.3 Availability

Items are subject to availability. If an item becomes unavailable after ordering, we’ll notify you and refund if payment was taken.

3.4 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Jewellery (unless faulty)
• Hats (unless faulty)
• Candles & diffusers (unless faulty)
• Intimate apparel without intact hygiene seals

4. Orders & Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Payment Security

All payments are processed through secure gateways. We don’t store full credit card details.

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

5.2 Shipping Options

Option	Cost	Carrier	Delivery Time
Standard Shipping	£12.95	DHL or FedEx	10-15 business days after dispatch
Free Shipping	Free (orders over £50)	EMS	15-25 business days after dispatch

5.3 International Orders

We ship worldwide (excluding some remote areas and parts of Asia). Customers are responsible for any customs duties or taxes.

6. Returns & Refunds

6.1 Return Policy

You may return most items within 15 days of receipt if:

• Items are unworn, unused, and in original condition
• Original packaging and tags are intact
• Proof of purchase is included

6.2 Return Process

1. Email [email protected] within 15 days with your order number and return details
2. We’ll provide a Return Merchandise Authorization (RMA) number
3. Ship items to our returns center with RMA clearly visible

6.3 Refunds

Refunds are processed within 5-7 business days of receiving your return. Original shipping costs are non-refundable unless the return results from our error.

7. Intellectual Property

All content on our site (logos, text, images) is our property or licensed to us and protected by copyright laws. You may not use our content without written permission.

8. Liability Limitations

8.1 Product Use

We’re not liable for any injury or damage resulting from product use beyond their intended purpose.

8.2 Website Availability

We strive to maintain uninterrupted site access but aren’t liable for temporary outages due to technical issues.

8.3 Third-Party Links

We’re not responsible for content on third-party sites linked from our website.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your data.

10. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

12. Contact Us

For questions about these Terms:

Lady Fashion Shop
38 University Rd
Belfast, GB CH3A 2QZ
Email: [email protected]